Conditions of purchase
Conditions of purchase
- If you purchase online for the web app visit you will receive your tickets and confirmation by email. Please bring your tickets on the day of your visit (on your smartphone or on paper)
- Online tickets are linked to the chosen date; they are not refundable or extendable
- In case of rain, the entrance ticket will not be refunded
- Should the Garden close on the date booked, the Direction reserves the right to offer an alternative date or to refund the ticket
- Before planning your visit, it is highly recommended to check the calendar on our website to verify any closures for private events.
- Private visits with a professional guide are by appointment only and for groups of a maximum of 30 people per guide. For groups exceeding this number, we reserve the right to assign a larger number of guides, subject to availability.
- Please also note that private guided tours do not include the entrance fee.
Rules of the garden
- Inside the garden, it is forbidden to play football, bring bicycles and scooters, sunbathe in a swimsuit, go around shirtless or have a picnic with blankets, tables, chairs, barbecues, fires
- Pets are allowed at the leash
- Please respect the indicated routes, do not go over fences and do not enter areas reserved
- We kindly ask you to collect your waste and use the bins at the entrance to the garden, paying attention to recycling
- Please respect the architectural, statuary and botanical heritage. Any damages caused by incorrect behaviour may be charged.
- Taking photos or making videos for commercial and/or advertising purposes is not allowed without advanced written authorisation from the management. To use a drone, a written authorisation is always required at least three days before the visit by sending an email to press@guerrieri-rizzardi.it
- By entering the Garden, you automatically accept the rules and give us the authorisation to fully use your image free of charge in case of your presence in promotional photos, videos or products linked to events and/or to the Garden of Pojega brand
Gardens and Parks NRRP
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